Mobile usability testing

Mobile usability testing is fundamental to isolating and fixing usability problems with mobile applications, websites and devices. At Interpix we apply our many years of experience in usability testing along with top-of-the-line testing technology such as eye-tracking to ensure that your mobile website delivers optimal user experience, performance and results. Achieve user goals and optimize your return on investment with mobile user testing that delves deeply into user problems and helps user groups fully elucidate issues and concerns with your mobile interface or application.

A growing collection of devices: what to design for?
The mobile market is growing all the time and there are a number of devices and manufacturers to consider. We apply testing to a variety of devices reflecting the market penetration of each device including the iPhone, the iPad, Android, Blackberry along with any devices that arrive to market during the launch of your mobile website, application or device.

How does testing work?
In mobile application testing we consult with members of your design, marketing and other teams to fully understand objectives then we create a mobile usability test plan that will guide research, prototyping and design changes. We then recruit mobile users, arrange testing and interview sessions and record results.

We use our many years of experience to ask the right probing questions during interviews and we apply our growing body of experience in testing mobile devices. Our experience has shown that there are fundamental differences in the mobile market compared to traditional desktop Mac and PC environments.

One of the case studies recently posted to our site was our work with one of Canada's most recognized brands. Read more and learn about the success we achieved in our mobile usability testing case study.

Some aspects of our mobile usability testing:

• Recruiting a sampling of users across age representative age groups, devices (iPhone, BlackBerry, Android, iPad and other tablets), environments and economic strata
• Observing users and/or eye-tracking users and/or providing them with proper recording tools in the field
• We probe user reactions in the interview process in order to help them fully elucidate problems they ran into and solutions they can suggest to improve the interface

Finally, we analyze the test data, offer solutions and reiterations within the desired budget and retest if warranted. We then report on changes or recommendations to improve the mobile UX design.

Do I really need to test application or website usability for tablets like the iPad, the Motorola Xoom or the Samsung Galaxy and others?

We'll tell you up front what you need to know and we provide a wide variety of mobile and smartphone consulting services packaged to meet your specific needs.

Do you want to create immediately useful and usable smartphone applications? Are you ready to go mobile with Interpix?