We strive to integrate the business goals of our clients with the needs of their customers.

From user interface architectures through usability lab testing, our services deliver measurable return and drive value through user experience design. We put our clients customers first, creating an experience that's right for them. Delight your customers and users with a simply useful™ solution from Interpix.

Our team has perfected its consulting services through years of experience and has designed solutions for a wide range of companies, including the folloing:

> AIR MILES Rewards Program required our help in evaluating and defining the next generation of their customer website.

> RBC Financial Group, a prominent financial website, requested a usability consultation, specifically an heuristic evaluation and redesign of a critical customer service platform. We helped them reduce costs - and paper and increase staff efficiency.

> City of Hamilton requested an in-depth field consultation shortly after the SARS outbreak of 2003, in order to meet new provincial government infection surveillance regulations. We helped the the public health department improve timely reporting and improve staff efficiency and communication.

> Canadian Tourism Commission requested our help in integrating a wide variety of information aimed at a multiple audience who wanted to find relevant information without frustration.

> Telus requested we apply our mobile consulting expertise to help them perfect a new customer interface that improved customers' efficiency in account changes and reduced the need for help requests.

> York Region Transit (VIVA) asked us to improve their customer interface, to reduce frustration and give transit riders a one-stop, easy interface with all the information they needed. We improved use of the transit system and boosted ridership.

> Osler (in partnership with Microsoft® Services) wanted their law firm's website to deliver exceptional client service where partners, associates and support staff could simply and easily access critical documents and related information for any given client. We delivered an improved user experience that increased staff use and satisfaction, improving the company's efficiency.

 

Interpix Design Inc

1101 Clarkson Road North
Suite 302
Mississauga, Ontario
L5J 2W1

1 877 346 2998

Client services

A full list of services we've supplied to clients is an extensive one but a list of typical services would certainly have to include the following:

Usability analysis or evaluation entails a no-nonsense dissection of your user interaction that applies our many years of experience in interaction design to tell you what's working in your current design and what needs rebuilding or retweaking.

Detailed user interface design or just a tactical design, depending on your needs and the needs of the project.

In-depth user testing that prospects users relevant to the interface you are developing, understands their needs, sets those users free in the field (especially in the case of mobile user testing) and ideally probes their experiences to help them fully elucidate changes required for your interaction.

Through any and all of these processes we focus on propagating your brand so your name is enhanced as you treat your users as they deserve to be treated and serve your customers with the best service you are capable of providing.

Service to a wide variety of clients in a wide area

Ideally situated close to Lake Ontario, we serve many clients from throughout the Greater Toronto Area but we have clients from across Canada and internationally, of course. We serve a wide variety of clients in fields ranging from banking sites to the legal profession and from traditional website design to mobile interactions. Our technology includes everything from eye tracking to usability heuristics. We can see you through a sweeping, thorough usability process or provide your staff with usability training.

Trust Interpix for expertise in all aspects of user experience consulting.