Royal Bank of Canada Case Study

RBC Situation

Royal Bank of Canada

Easy transition and cost savings with new service platform

Client Situation Approach Success

Interpix was invited by RBC to provide our user experience expertise in the heuristic evaluation and redesign of the domestic branch customer service platform. The bank's goal was to reduce the cost of processing transactions by eliminating the paper associated with in branch withdrawals, deposits and bill payments, increase the efficiency of front line staff, and enhance the client experience through improved accuracy and electronic signature capture.

Service: Tactical Design
Want to know more? > contact us
Interpix has provided the following companies assistance with Courses:
  • Ontario Ministry of Transportation
  • ADP
  • CSA
  • ICOM
  • Telus
air_miles
royal_bank_of_canada
york_region_transit
city_of_hamilton
canadian_tourism_commission
osler

More about usability:
user experience design | usability testing | usability | usability engineering | usability analysis | website usability | design usability | prioritizing usability | website architecture | web accessibility | software usability | design prototyping | customer website usability | usability specialists | user experience services | financial website design | user security & online banking | usability lab | web usability | usability evaluation | usability personas |*| toronto usability | toronto web design | GTA & mississauga UI design | ontario usability | make my site successful! |*| sitemap | usability & design glossary

| We provide usability and user experience design services to corporations from around the world including: New York, NY; Seattle, WA; Boston, MA; Canada: Toronto, Montreal, Calgary, Vancouver. Global experience, simply useful products, user-centered design: call or email Interpix today. |
Interpix Design services: UI architecture | user-centered interface design | usability standards, principles & guidelines | usability reviews | user-centered design | user testing | eye tracking | usability focus groups | brand and users | usability training & courses