Viva York Region Transit Case Study

York Region Transit

One stop, "quick click" for transit service info equals big increase in ridership.

Client Situation Approach Success

Giving users a one-stop solution for easy acess to important information on fares, schedules and routes, helped York Region Transit achieve a phenomenal increase in Viva ridership. And as more transit riders use the website to get answers to their questions, the region will continue to recieve fewer costly telephone inquiries.

Making things easier for transit users. Building ridership. Reducing support calls.

Another simply useful™ client success story, by Interpix Design, Toronto's usability company.

Service: Tactical Consulting
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Interpix has provided the following companies assistance with Courses:
  • Ontario Ministry of Transportation
  • ADP
  • CSA
  • ICOM
  • Telus
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royal_bank_of_canada
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city_of_hamilton
canadian_tourism_commission
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