Usability testing conjures up images of sophisticated cameras, one-way mirrors and other expensive equipment. It doesn't have to. We'll show you how to save time and money and still get the results you need.
Introduction
Course Overview Exercise 1: What is a Usability Test?
Basic Components of a Usability Test
Tests, Users, Tasks and Observation Exercise 2: A Quick Usability Test
Is Your Product Robust Enough to Test?
Current applications or tools
Electronic prototypes
Low-tech prototypes
Concepts or what ifs
Comparison of products and usability tests
Creating Effective Scenarios
Writing the scenario and deciding what to test
Ordering your scenarios
Dry runs and benchmarking Exercise 3: Walking through the Scenarios
Participation: Old, New, Borrowed, Blue
Finding people to participate
What to learn and not learn from your participants
If You're Not Watching, Who Is?
What to observe
How to identify problems
The Myths and Truths
6 myths & amp; 5 truths
Getting The Most From Your Test
Why iterate
Developing Personas and Profiles Exercise 4: Branding for Information